Adobe Audition

This is something that I reported to Adobe in 2008. The problem with Adobe is that they don’t often listen to their customers, even though they claim to have “support” on their web site.

Audition uses temporary (scratch) space for storing a copy of the sound file(s) that you are editing and for storing any undo information for any functions that you apply to the sound file. If you are going to open a sound file that is 700 MB large, you should have at least twice that amount (1.5 GB) available on your hard disk.

I opened Adobe Audition 3.0 today, and I was greeted with this Important Tip.

I clicked OK and this window popped up. This is telling me I only have 57 Hard Drive Reserves left, whatever that means. I clicked OK on this message, but it took me straight back to the Important Tip. Clicking that took me back to the Manage Temporary Folder Reserve Space window.

No matter what I clicked

  • Clear Undo(s)
  • Close File
  • Cancel Last Operation
  • The Window Close button

, I kept cycling back and forth between the Important Tip and the Manage Temporary Folder Reserve Space window.

So, I switched to Windows Explorer to see what I could delete from the hard drive.

Whoa! I hadn’t realized I was so low on disk space.

I found a few things to delete and got the available space back up to 3.94 GB.

That should be plenty for Audition.

I switched back to Audition which was still running. I clicked OK on the Important Tip. I was then informed that I have 1466 Hard Drive Reserves free. That’s a lot more than 57 Hard Drive Reserves! Even though I had quite a few more Hard Drive Reserves, clicking any button on this window still insisted in showing me the Important Tip.

Clicking OK on the Important Tip still resulted in the Manage Temporary Folder Reserve Space window. And so on, and so on, and so on, and… I couldn’t do anything except switch to the Task Manager and terminate Audition.exe. With the same 3.94 GB available, I was finally able to run Audtion by starting up the program again.

Just a note that the times this occurred to me previously, it was while I was editing sound files. If this does ever happen to you while you are editing a sound file, you can just kiss all your work up to that point goodbye because the only way to get out of the infinite loop is to terminate the program. If you are lucky, you will be able to recover a scratch file the next time you run Audition. Just make sure before you run Audition, you have plenty of disk space available, especially those Hard Drive Reserves.

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